AI & Automation

Overview

We design practical automations and AI assistants that plug into the tools you already use—no rip-and-replace.

What you get

• Workflow automation (approvals, ticket routing, invoicing)

• AI assistants & knowledge search (internal/external)

• Document intelligence (OCR, extraction, summarisation)

• Predictive models (demand/maintenance/risk) where data supports it

• Governance: access control, redaction, retention, evaluation & monitoring

Process
Discover use-cases → Data readiness → Prototype & test → Governance → Deploy → Measure ROI

Options
Starter pilots (1–2 automations) • Department rollout (Service Desk/Finance/HR) • Enterprise programme (CoE)

Tech & Compliance
Power Automate, Make/Zapier, Microsoft 365/Google Workspace, Azure/OpenAI, vector search. GDPR-aware; DPIA support.

Mini case study
“Automated invoice triage saved [12] hours/week and cut processing time by with full approval logs.”

FAQs

• Will staff be replaced? We target busywork; humans stay accountable.

• UK/EU data residency? Yes—regional options where supported.