About Soft Touch Technologies

Everything IT and AI sorted.
At Soft Touch Technologies, We’re a team of engineers, designers, cybersecurity specialists, and automation architects who believe technology should be simple, secure, and relentlessly reliable. From high-performing websites to proactive cyber defense, from device repairs to enterprise networks and now AI automation that removes busywork and speeds up decisions we make tech work beautifully in the background so you can focus on what matters.

What We Do

  • Website Design & Development: Fast, accessible, conversion-ready sites with best-practice SEO and analytics.

  • Proactive Cybersecurity: Continuous monitoring, hardening, phishing defence, backup & recovery, and clear incident playbooks.

  • Repairs & Device Care: Diagnostics, hardware fixes, data recovery, and tune-ups for all major devices.

  • Networking & Infrastructure: Secure wired/wireless networks, VPNs, firewalls, cloud & hybrid integration.

  • Tailored IT Solutions: Strategy, roadmaps, integrations, automation, and cloud migrations aligned to your goals.

  • Hardware & Software Solutions: Procurement, licensing, imaging, asset management, and lifecycle support.

  • Managed IT Support: Friendly helpdesk with SLAs, proactive maintenance, and clear reporting.

  • AI & Automation Solutions:

    • Workflow automation (approvals, ticket routing, invoicing)

    • AI chat & knowledge assistants for customers and staff

    • Document intelligence (OCR, data extraction, summarisation)

    • Predictive analytics for demand, maintenance, and risk

    • Security co-pilots for faster threat detection and response

    • Integration with your existing tools (Microsoft 365, Google Workspace, CRM/ERP)

A laptop computer with a website displayed on the screen featuring the text 'Exceptional Web Application design & development'. The laptop is on a dark surface, and the website has a clean and modern design with a light background and colorful text elements.
A laptop computer with a website displayed on the screen featuring the text 'Exceptional Web Application design & development'. The laptop is on a dark surface, and the website has a clean and modern design with a light background and colorful text elements.
A data center with rows of servers in racks, featuring various network and power connections. Orange and black cables are visible, alongside multiple server units with indicator lights. The environment appears organized with subdued lighting.
A data center with rows of servers in racks, featuring various network and power connections. Orange and black cables are visible, alongside multiple server units with indicator lights. The environment appears organized with subdued lighting.
A person stands in a professional setting holding a blue folder. They are wearing a teal blazer over a white shirt and jeans. The background features glass walls and what appears to be a server room with blue lighting, suggesting a technological or business environment.
A person stands in a professional setting holding a blue folder. They are wearing a teal blazer over a white shirt and jeans. The background features glass walls and what appears to be a server room with blue lighting, suggesting a technological or business environment.

Why Choose Us

  • Security-first by design: ISO-aligned controls, GDPR-aware processes, and robust data governance for both IT and AI.

  • Business outcomes, not buzzwords: Lower downtime, faster cycle times, fewer manual tasks, predictable costs.

  • Human support, real accountability: Experts who pick up the phone, explain clearly, and take ownership end-to-end.

  • Scales with you: From a single laptop repair to enterprise rollouts and AI programmes—we meet you where you are.

  • Responsible AI: Model selection, accuracy benchmarking, audit trails, and role-based access—so automation is safe and compliant.

  • Proven stack & methods: Modern tooling, automation where it helps, and rigorous testing for reliability.

Our Promise

Technology should be a strategic advantage not a headache. We’ll keep your systems fast, your data protected, and your teams productive while AI eliminates repetitive work and unlocks new capacity. Whether you’re an individual, a growing SME, or a large enterprise, we bring the same level of care, rigour, and accountability to every engagement.

Let’s modernise and automate your IT.
Book a quick discovery call and see how much smoother your day-to-day can be when everything just works.

Gallery

Showcasing our solutions and successful projects.

The image depicts an office space with several computer monitors on desks. A red digital display on the wall reads 'Portal Correio'. The room has glass partitions and a modern, streamlined design. Overhead fluorescent lights provide illumination.
The image depicts an office space with several computer monitors on desks. A red digital display on the wall reads 'Portal Correio'. The room has glass partitions and a modern, streamlined design. Overhead fluorescent lights provide illumination.
A modern building with an angular, multi-story design sits in the foreground, framed by a vast green lawn and lush trees in the background. The sky is clear and blue, contributing to a peaceful ambiance. Large letters spelling 'IITG' are visible in the landscape.
A modern building with an angular, multi-story design sits in the foreground, framed by a vast green lawn and lush trees in the background. The sky is clear and blue, contributing to a peaceful ambiance. Large letters spelling 'IITG' are visible in the landscape.
woman wearing yellow long-sleeved dress under white clouds and blue sky during daytime

Soft Touch Technologies transformed our website and provided exceptional IT support for our business needs.

Ashley Venter

A computer monitor displays a webpage from HelpDesk Heroes, featuring a contact address and email. Social media icons including Facebook, LinkedIn, Twitter, Instagram, and Pinterest are visible. The screen also shows a Trustpilot rating. A stack of cookies is partially visible at the bottom of the image, and part of a keyboard can be seen in the foreground.
A computer monitor displays a webpage from HelpDesk Heroes, featuring a contact address and email. Social media icons including Facebook, LinkedIn, Twitter, Instagram, and Pinterest are visible. The screen also shows a Trustpilot rating. A stack of cookies is partially visible at the bottom of the image, and part of a keyboard can be seen in the foreground.

Their proactive cybersecurity solutions have truly safeguarded our digital assets and improved our operations significantly.

John D.

A tech workspace with two computer monitors displaying a variety of applications. The left monitor shows a communication platform, while the right one is filled with a multi-column interface for managing tasks or projects. A keyboard, mouse, headphones, and a laptop are on the desk, along with a smartphone and various stationery items. Dim ambient lighting creates a focused and somewhat secluded atmosphere.
A tech workspace with two computer monitors displaying a variety of applications. The left monitor shows a communication platform, while the right one is filled with a multi-column interface for managing tasks or projects. A keyboard, mouse, headphones, and a laptop are on the desk, along with a smartphone and various stationery items. Dim ambient lighting creates a focused and somewhat secluded atmosphere.
★★★★★
★★★★★